Informations
Ptoduct Solution
Service Standards Solutions

LUCN meets agencies needs with the following services:
         Server renting
         Server collocation
         VPS
         Servers, routers, and other hardware purchasing
         Network outsourcing
         Value-added products or services
         Cloud computing services

Providing complete solutions for small and medium size enterprises, LUCN has already served hundreds of enterprises with high quality services. To accommodate the specialties and business models of different sized enterprises, we provide online ordering, online billing, 24 x 7 customer service, and free technical advisory services. Together with partners in China, South East Asia, the Middle East, and Africa we have established localized support for corresponding platforms; making it easy for our customers to reach us and receive our services.

By increasing our partnership with regional ISPs, system integrators, IDC service providers, and web hosting service providers we aim to provide improved services for small and medium enterprises. Our foremost goal is add value and growth for our business partners. Our channel system is divided into Distributors and Certified Agents. We welcome ISPs, system integrators, IDC service providers, and web hosting service providers to discuss future partnerships and alliances.

Agent application: marketing@lucn.us

Additional Agent Information:

Any individual and legal entity, as long as you identify yourself with our corporate philosophy, product planning and sales policy, can apply to become our sales agent. We have developed a strict agent support program. In addition to discounts, the signing agents can get the corresponding market, channel, training, and other forms of support.

1. Our Products

We have a series of servers including Atom, E5300, Q8200, Q9400, and Xeon 5506/5520, with bandwidth of 10M--100M and flow of 1000G--10000G. The room line is the fastest in China's mainland, with average ping values maintaining 180-200ms, stable quality and high cost performance. It is suitable for customer renting and collocation of games, video, software, foreign trade enterprise website, IDC, CDN distribution, VPS / virtual server set up operated overseas, and application of information technology cluster architecture inside the enterprise.

2. Features of Our Data Center Fastest delivery of server:

CL/CL+: Under normal circumstances, the fastest delivery is within 1 hour after the payment. We guarantee delivery within 24 hours.

VL: Promised delivery within 24 hours

HD: 24 - 48 hour guaranteed delivery

Post Sale Services:

The strong after sale service team of our data center is made up of senior network engineers and excellent customer service personnel. The data center has 24 x 7 service staff available. Staff members are fluent in Chinese and English and are on duty from 8:30am to 12:00pm to provide bilingual service. Server problems are generally passed into the process flow within 10 minutes. Within this period of time rapid response, rapid processing, and rapid feedback to the customer can be achieved.

Our Commitment:

Stability Ensured – The best prices and the most stable line for server renting and collocation.

Brand - 100% true independent servers and hardware support of servers of name brands.

Rapid Response – 24 x 7 technical support in the data center to provide users with fast technical support.

For details, please contact sales personnel on the messenger service IM or send us emails at marketing@lucn.us.

Partners

 
Enterprise QQ
4006006142
 
Support Email:
support@lucn.us
Feedback or complaints about LUCN products and services.
Sales Email:
sales@lucn.us
Obtain product support information